Cadence Support
Help and contact information for the Cadence iPhone app.
Contact
For support, bug reports, billing questions, or App Store review questions, contact us by email.
Email: support@run321go.com
About Cadence
Cadence records outdoor activities such as running, hiking, and mountaineering. It can show distance, route, pace, elevation gain, grade, calories, activity history, Live Activities, share images, editable highlight videos, and optional Apple Health sync.
Common Help
- If GPS recording is not working, check iOS Settings and allow Cadence to use precise location.
- If Apple Health sync is not working, check Health app permissions and allow Cadence to write workouts, distance, active energy, and workout routes.
- If photos or camera features are not working, check iOS Settings and allow photo library or camera access.
- If subscription status is not updated, open the subscription page in Cadence and use Restore Purchases.
Privacy Policy
Read the Cadence Privacy Policy here: